About
Crystal® was started in 1995 to offer a fair, honest and decent service to customers wanting replacement windows and doors.
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About Crystal
Crystal® was started in 1995 to offer a fair, honest and decent service to customers wanting replacement windows and doors.
From small beginnings in Rainham Essex, the company and its new approach to business and customer service began to thrive and expansion was brisk.
After many years of dedication and hard work, Crystal® has become one of the longest standing and most trusted Home Improvement brands in the South East of England.
The Company is jointly owned by its management who provide day to day "hands-on" leadership to our approach of "continuous improvement" in term of products and service. All of our management have years of experience in our industry.
We are currently one of the largest privately owned Home Improvement companies and employers in the South East of England.
Our strong foundations come from: good management, attention to detail, unrivalled customer services and solid financial health, which has been maintained throughout the life of the company.
Crystal® has now carried out over 90,000 installations in the South East of England. We would be happy to add you to our growing customer base!
Fit-and-forget.
Made to measure, installed by our own teams, and covered by our 10 Year no quibble guarantee.
What you can count on
The same promises on every job, whether it's one front door or a whole-house upgrade.
Our own installers
Directly employed, trained fitting teams — the people quoted in our reviews by name.
10 Year no quibble guarantee
Every installation covered for a decade.
Accredited and regulated
FENSA, GGF, TrustMark and HIES members; FCA-regulated credit broker, FRN 652921.
'Pay Your Way'
Payment options so you can budget your way, subject to status and affordability.
What our customers say
From beginning to completion customer care excellent, the fitters (Bob& Tony) were brilliant explained all what was going to happen during time they were here, tidy, courtias and a professional job. Well done
Right from the start Crystal Windows were great to deal with. Friendly, efficient and professional. The person who came to give us a quote was great, explaining the products, installation process and pricing very clearly. It only took a week from the quote to installation. The windows are a high quality product, as is the cladding we had done on our garden shed. All work was done to a high standard and the workers were courteous and cleaned up after the work. Communication and punctuality was great at all times. Highly recommend this company!
Great service from Crystal. Very charming people from the Sales team to the installers. Thanks to Darren and Luke for doing a great job and ensuring everything was done and met my expectations. I would recommend Crystal over other providers. Honest people, great price and an excellent job done.
Crystal House, Romford
Unit 11 King George Close, Romford, Essex, RM7 7PNMonday – Saturday 9:00am – 5:00pm · Sunday 10:00am – 4:00pm
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Careers at Crystal
From surveyors and installers to sales and customer care, we're always looking for people who take pride in a job done properly.
Government endorsed quality
TGAS
MyGlazing.com
HIES consumer code member
HICS
Glass and Glazing Federation member
FENSA registered installer
SafeContractor approved
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